Shipping Policy

Shipping Policy

Welcome to Curran Candle Co.! We're delighted to have you as a valued customer. Please review the following information regarding our shipping procedures and policies. If you have any questions or concerns, don't hesitate to contact us.

Shipping Information:

  • Processing Time: Orders are typically processed within 1-3 business days from the date of purchase. During peak seasons or promotional periods, processing times may be slightly longer.

  • Shipping Method: We primarily ship via UPS,USPS for domestic orders.

  • Shipping Rates: Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping costs at checkout before completing your purchase.

  • Delivery Time: Delivery times vary depending on your location and the shipping method chosen at checkout. Domestic orders usually arrive within 3-7 business days, Please note that these are estimated delivery times and may be subject to delays beyond our control, such as processing or adverse weather conditions.

  • Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your delivery.

Shipping Destinations:

We currently offer shipping to addresses within the United States. Please ensure that the shipping address provided is accurate and complete to avoid any delivery delays or issues.

Policy Information:

  • Returns & Exchanges: We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 14 days of receiving your items to arrange for a return or exchange. Please note that returned items must be in their original condition and packaging, and the customer is responsible for return shipping costs unless the return is due to our error.

  • Damaged or Defective Items: In the unlikely event that your order arrives damaged or defective, please contact us immediately with photos of the damaged items and packaging. We will work with you to resolve the issue promptly, whether it's through a replacement, exchange, or refund.

  • Cancellations: If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that orders may be processed quickly, especially during peak periods.

  • Customs and Import Taxes: International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities. We are not responsible for delays or additional charges incurred due to customs processing.

  • Privacy Policy: We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy for more details on how we collect, use, and safeguard your data.

Contact Us:

If you have any questions or need further assistance regarding our shipping and policy information, please don't hesitate to reach out to us at Currancandleco@yahoo.com. Our dedicated customer service team is here to help!

Thank you for choosing Curran Candle Co. for your candle needs. We appreciate your support and hope you enjoy your shopping experience with us!